Privacy Policy

Last updated: 12 August 2026

The short version: AI CleanWeb is an ad blocker and privacy shield. The browser extensions do their work on your device. The iPhone and iPad app blocks at the DNS layer instead, so the domains your device looks up are checked by our filtering resolver. That is how it can block ads in every app, and it is explained in full below. We don't track you, we don't run analytics inside our apps, we never sell data, and we never see the pages you visit or what you do on them.

The iPhone & iPad app (DNS filtering)

The iOS app works differently from our browser extensions, so it deserves its own plain explanation. It installs an encrypted DNS (DNS-over-HTTPS) configuration on your device. It is not a VPN: it does not tunnel, intercept, proxy or inspect your traffic. It only changes which server answers your device's domain-name lookups.

What reaches us. Because the filtering happens at the DNS layer, our resolver receives the domain names your device looks up (for example doubleclick.net) so it can check them against the blocklists and refuse the bad ones. That is the whole mechanism.
What never reaches us. We do not receive and cannot see page URLs, page content, search terms, what you type, messages, or any traffic payload. DNS simply does not carry any of that.
Who you are to us. Nobody. The app generates a random token on first launch and that is the only identifier attached to your DNS traffic. There is no account, no sign-in, and no name, and your Apple ID is never attached to it.
Why we keep a short log. Only so the app can show you your own results: the blocked counter, the Ads / Trackers / AI-harvesting totals, and the "Recently blocked" list. Query logs age out automatically after 24 hours, on both our standard and premium resolvers. They are never used for advertising, profiling, model training or any user profile, and they are never sold.
Never shared. DNS data stays on our own dedicated server and is never shared with, sold to, or disclosed to any third party. The app contains no advertising SDKs, no analytics SDKs and no third-party trackers.
Turning it off. Tap "Turn off" in the app, or remove the AI CleanWeb DNS configuration in Settings › General › VPN, DNS & Device Management. Your device immediately goes back to its normal DNS and nothing further reaches us.
Subscriptions. "Complete Security" is purchased through Apple In-App Purchase. Apple handles the payment; we only verify the signed receipt Apple gives us, and we never see your card or payment details.

What the browser extension collects

Nothing personal. AI CleanWeb blocks ads and trackers locally in your browser. It does not send your browsing history, the pages you visit, or any personal data to us or anyone else.

Filter lists (the rules used to block ads/trackers) are downloaded from public, third-party sources so blocking stays current. These are ordinary file downloads and contain no information about you.
Settings & counters (your preferences, enabled filter lists, custom blocked domains, allowed sites, blocked-request counts, your license key) are stored only in your browser's local extension storage. They never leave your device.
On-device detection. The extension can detect fingerprinting and anti-adblock behaviour on a page so it can show you what's happening. These detections are computed locally and displayed to you only — they are never recorded or transmitted.
No tracking telemetry. There is no usage analytics, no fingerprinting of you, and no advertising. The only request the extension makes to us is the periodic license check described below, which sends only your license token — never your browsing.

Payments & license keys

When you buy a Pro or Ultimate license, payment is handled by our payment processors — Stripe (card) and NOWPayments (crypto). They process your payment under their own privacy policies; we never see your full card or wallet details.

If you provide an email at checkout, it is used only to send you your license key and receipt.
Your license key is a cryptographically signed token whose authenticity is checked on your device. To keep your subscription status current, the extension also re-checks it with aicleanweb.com about once a day, sending only the license/entitlement token and receiving back your tier and expiry. No browsing data, URLs, or page content are ever included, and if the check can't be reached the extension keeps working with your last known status.

Optional email updates

Some of our apps — including the Safari extension, the Mac app, and the iPhone and iPad app — may offer an optional, opt-in way to share your email address so we can send you occasional product news and upgrade tips. It is entirely voluntary: you can skip it (in the iOS app the onboarding step has a "Skip" button), and the app works fully without giving us anything. Your email address is never linked to DNS query data.

If you opt in, we store your email address only to send you those occasional emails. We never sell it or share it with advertisers.
Every email has a one-click unsubscribe link, and you can ask us to delete your email at any time.
We use Mailgun to deliver these emails.

Third parties

We use Stripe and NOWPayments for website payments, Apple In-App Purchase for iPhone and iPad subscriptions, and Mailgun to email license keys and (if you opt in) product updates. The website may be served via a standard web host/CDN. We do not share your information with advertisers — there are none. DNS query data from the iOS app is never shared with any third party.

Your choices

You can remove your license key, clear the extension's data, or uninstall the extension at any time from your browser. That erases all locally stored AI CleanWeb data. On iPhone and iPad, turning protection off (or deleting the app) removes the DNS configuration, after which nothing further reaches our resolver; any remaining query-log entries for your device age out on their own.

Contact

Questions about privacy? See Support. A support ticket system is on the way; in the meantime please use the contact options listed there.